DELIVERY & RETURNS
UK deliveries
FREE Standard delivery on orders over £30 (2-3 working days)
Otherwise, the following costs apply:
UK Standard Delivery - £2.99 (2-3 working days)
Next Day Delivery - £5.99 (Orders need to be placed before 14.30 pm to ensure next working day delivery.)
EU deliveries
FREE delivery on orders over £100
Otherwise, the following costs apply:
Royal Mail Tracked & Signed (3-5 working days) - £8.99
USA deliveries
FREE delivery on orders over £100
Otherwise, the following costs apply:
Tracked Courier Delivery (3-5 working days) - £9.99
Up to $800 in goods will be duty-free
Rest of the world
FREE Worldwide delivery on orders over £100
Otherwise, the following costs apply:
Tracked Courier Delivery (3-5 working days) - £9.99
Contact US
Custom duties & taxes
USA: up to $800 in goods will be duty-free
Any additional amount, up to $1,000, in goods will be dutiable at a flat rate (3%).
Europe:
Since 1 July 2021, most goods to the EU are now subject to VAT and potentially a clearance fee. Orders may be subject to VAT and also goods above €150 may be subject to customs duties and a clearance fee. The thresholds and the amounts charged vary from country to country. The customs authorities in the destination country determine the thresholds and the amounts charged. See guidance from the European Commission.
Australia / NZ:
Orders below $1000
can come into the country without incurring any duty or customs charges.
Please note that for orders shipping internationally there is likely to be a customs charge upon arrival of your package that is determined from country to country. DHL/UPS will be in touch with you directly to facilitate that payment.These charges are payable by the customer. Customers within the EU may be charged VAT upon arrival (before delivery) for all order values.
You may be required to provide additional information to DHL/UPS when your order arrives. This varies per country/region and will be updated regularly. We suggest checking with your local country’s latest import fee rules before placing an order as we are unable to calculate exact customs fees.
Please click here for DHL's information regarding payment of customs and duties fees, this includes a handling fee per country.
Returns
We Extended Christmas Returns
To make gifting stress-free, we’ve extended our returns policy for the holiday season: all online orders placed between 1st November - 24th December can be returned or exchanged up until 20th January.
Please note this excludes earrings for hygiene reasons. For orders placed from 25th December onwards, our standard refund policy below applies.
Returns Policy
If you are not happy with an item and have purchased it via our website, please return it to us within 28 days of receiving your order unworn and unused, together with the original packaging. Please kindly note that the return period for sale items is 14 days.
Please note that earrings and any other pierced jewellery cannot be returned or exchanged for hygiene reasons.
To return an item please email us at with your order number and reason for return at: info@jewelyric.com
Upon the receipt of your return, we will either exchange the item or issue you with a refund, as per your request. Please note shipping charges will not be refunded.
We strongly advise all customers to return any items to us by ‘signed for’ delivery as we cannot accept responsibility for goods not arriving with us.
Please note it can take up to 10 days for your order to reach the warehouse and be processed by our team.
Thank You
Jewelyric Team